Right of access to public information

Public information is considered to be the contents or documents, whatever their format or support, that are held by the Administrations and the rest of the subjects obliged by the transparency laws and that have been produced or acquired in the exercise of their functions.

Any person or entity may request access to public information without the need to justify their request. However, the reasons that may be given may be taken into account when issuing the decision.

The right to this information shall be free of charge. However, the issuing of copies or the transposition of information into a format different from the original may give rise to a charge.

Content of the request: it must contain the identity of the applicant, a description of the information sufficient to determine the set of data or documents to which it refers, address(es) for notification and communication purposes (preferably electronic) and, where appropriate, the format (electronic or paper) for accessing the information requested, and will be processed by the corresponding transparency unit.

Deadlines: the decision granting or denying access must be notified to the applicant (and to any affected third parties who have requested it) within a maximum period of twenty working days from receipt of the decision by the body competent to make the decision. This period may be extended by a further 20 working days, subject to prior notification to the applicant. In the event that the information has already been published, the decision may be limited to indicating how it may be accessed.

If the maximum period for a decision has elapsed without it having been issued or expressly notified, it shall be deemed to have been rejected. Against any resolution, a complaint may be lodged with the Transparency and Participation Council of the Community of Madrid, on an optional basis and prior to contentious-administrative proceedings.

In which cases this procedure cannot be used

In those cases or matters for which there is a specific legal regime of access (sections 2 and 3 of the first additional provision of Law 19/2013, of 9 December, on transparency, access to public information and good governance). This is the case, for example, of requests for access to public environmental information (in this case, Law 27/2006, of 18 July, which regulates the rights of access to information, public participation and access to justice in environmental matters, would apply).

When access is sought to a content or document of an administrative procedure in which the applicant is an interested party. In such cases, and in accordance with the provisions of section 1 of the first additional provision of Law 19/2013, of 9 December, on transparency, access to public information and good governance, the procedure provided for in this law shall not apply, but rather the regulations governing the corresponding administrative procedure.

For suggestions and complaints, for this purpose there is another channel and procedure in Alcorcón Town Council.

For legal queries or to request interpretations on the application of municipal regulations. This type of request would generate new public information and, therefore, not existing at the date of the request.

In requests for information on municipal procedures or formalities, facilities, offices and services provided by Alcorcón Town Council, opening hours, etc. This information can be obtained through the different channels, channels and tools for citizen services available on the municipal website.

How to request access to public information:

Online: using the form available in the section 'Process - Online".

By presenting the standard application form at the Municipal Registry, as well as at the registries of other Public Administrations. It may also be submitted using the other methods provided for in article 16.4 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.